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Alternative shipping routes for countries that cannot be supplied by Russian Post
unfortunately, it is not possible to send your orders to all countries using the Russian Post. As of today, this affects the following countries and regions:
South and Central America (except Chile)
This list of these countries is subject to change at any time. We try to keep you up to date.
What can we offer you for shipping to these countries?
We can offer you shipping via Serbia. Every 1st and 15th day of every month we deliver goods from Russia to Serbia by private courier. This courier usually travels 2-3 days from Moscow to Belgrade, where the goods are then taken over by our partner and can then be sent to the countries concerned. This means that if the courier leaves Moscow on the 1st day of the month, for example, he will be in Belgrade on the 3rd day of the month, from where the orders can then be shipped on the 5th day of the month. Accordingly, orders that are delivered from Moscow to Belgrade on the 15th day of the month can be shipped to the recipient countries around the 20th day of the month.
You do not need to do anything else for this. We recognize the orders in question and automatically deliver via Serbia with Serbian Post. After the shipment you will receive a tracking number from the Serbian Post.
If you have any further questions, don't hesitate to write to us.